Privacy Policy

OZ 365 Privacy Policy — Your Data Is Completely Safe With Us

This Privacy Policy explains how we use the information you provide when registering with OZ 365, where it is stored, and how it is kept secure. It only takes a few minutes to read, but it's important to know.

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How We Protect Your Data

A quick overview of the key pillars of OZ 365's Privacy Policy.

Encrypted Storage

All your personal data is stored with 256-bit AES encryption. Passwords are never stored in plain text — only their hashed versions are kept. This means even we cannot see your password.

Data Not for Sale

OZ 365 never sells your personal data to advertisers or third parties. Your name, email, or phone number will never be added to any marketing list.

Your Control

You have the right to view, correct, or request deletion of your data. You can contact our support team at any time to submit a data-related request.

Cookie Policy

OZ 365 only uses essential cookies — for login sessions and core site functionality. No third-party tracking cookies are used.

KYC Data Security

Documents submitted for identity verification are stored on secure servers and accessible only to authorized personnel. Copies of documents are destroyed once verification is complete.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings. Marketing messages will stop within 48 hours of opting out.

This Privacy Policy covers how OZ 365 collects, stores, and uses information from platform users. By creating an account on OZ 365, you agree to this policy. This policy is part of our Terms & Conditions Should be read alongside.

1 What Information We Collect

OZ 365 collects certain personal data to provide its services. This data falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

Data Type What data we collect When It Is Collected
Identity Information Full name, date of birth, nationality Registration & KYC Verification
Contact Information Email address, mobile number, current address Upon Registration
Payment Information Payment method, transaction history Deposits & Withdrawals
Verification Documents NID / Passport / Driving License photo For KYC Verification
Usage Data Login time, gaming history, IP address While Using the Platform
Device Information Device type, operating system, browser When Visiting the Site

We only collect data that is necessary to provide our services, ensure security, and meet legal obligations. No unnecessary information is collected.

2 How We Collect Information

OZ 365 collects information through several methods. You have the right to know about each of them:

  • Directly From You: Information you provide directly through registration forms, KYC forms, support chat, and email.
  • Automatically: Through cookies, log files, and session tracking while you use the platform.
  • From Payment Providers: Transaction data required to process deposits and withdrawals.
  • From Verification Services: From identity verification agencies as part of the KYC process.

Please Note: OZ 365 will never ask for your password or full card number over the phone or by email. If anyone requests this information, it may be a scam — please report it to our support team.

3 Why We Use Your Data

OZ 365 uses your data for the following purposes. The legal basis for each is outlined below:

  • Account Management: For managing login, security, and account settings.
  • Service Delivery: For game access, payment processing, and bonus distribution.
  • Identity Verification (KYC): For fraud prevention and compliance with legal obligations.
  • Customer Support: To resolve your issues and respond to your inquiries.
  • Responsible Gaming: To detect unusual gaming patterns and offer timely support.
  • Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Marketing (Optional): To keep you informed about new offers and promotions, with your consent.

OZ 365 never uses your data beyond its original purpose. If your information needs to be used for any new purpose, we will seek your consent again.

4 Data Sharing — Who We Share With & When

OZ 365 may share limited information with third parties in specific circumstances — always for a defined reason and with only the minimum data necessary:

  • Payment Providers: To process transactions with Mobile Pay, Nagad, Rocket, and banks.
  • KYC Verification Provider: With licensed agencies for identity verification.
  • Law Enforcement: When required by a court order or legal obligation.
  • Regulatory Authority: For routine audit reports required by the licensing authority.

OZ 365 never sells or shares your data with advertisers, data brokers, or unrelated third parties. A confidentiality agreement is in place with every third party we work with.

Only game results and betting data are shared with game providers — no personally identifiable information is included. Game providers do not have access to your name or contact details.

5 How Long Data Is Retained

OZ 365 does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

  • Account information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in compliance with financial regulations).
  • KYC Documents: 5 years after verification, then securely deleted.
  • Customer Support Chat: 3 years.
  • Marketing Information: Deleted within 30 days of opting out.

After the retention period, your data is automatically deleted or anonymised so you can no longer be identified.

6 Security Measures

OZ 365 applies industry-leading security measures to protect your data:

  • SSL/TLS Encryption: All communications via our website and app are encrypted.
  • AES-256 Data Encryption: All stored sensitive data is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • 24/7 Security Monitoring: Suspicious activity is detected immediately.
  • Regular Security Audits: Regular security audits conducted by independent experts.
  • Restricted Access: Only authorized personnel can access sensitive information.

Your role matters too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. Security works best when both sides do their part.

7 Cookie Policy

Cookies are small text files that a website stores in your browser. OZ 365 uses the following types of cookies:

  • Essential Cookies: Essential for login sessions and site security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the site are used most, without identifying individual users.

OZ 365 does not use third-party advertising cookies. You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

8 Your Data Rights

OZ 365 ensures the following rights to protect your data:

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information we hold.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Restriction of Processing: Request to restrict the use of your data under specific circumstances.
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time.
  • Data Portability: You can request a copy of your data in a portable format.

To exercise any of these rights, email us at support@oz365.online with the subject line "Data Protection Request". We will respond within 30 days.

9 Protection of Children's Data

OZ 365 is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account on OZ 365, please contact us immediately at support@oz365.online.

10 Privacy Policy Updates

OZ 365 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date on this page will be changed.
  • A summary of changes will be sent to your registered email.
  • For significant changes, a notification will be displayed at login.

Continued use of OZ 365 after a revised policy is published will be considered acceptance of the updated terms. If you object to any changes, you may submit a request to close your account.

11 Contact Us

For any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@oz365.online
  • Live Chat: Via the chat button on the website or app — available 24/7
  • Response Time: Usually within 24 hours; up to 30 days for complex requests

When submitting a data request, please send it from your account's registered email address and be ready to verify your identity.

Privacy FAQs

Questions our users frequently ask about privacy.

No, never. OZ 365 does not sell your personal data to any advertisers, data brokers, or third parties. Your data is used solely to provide services, conduct KYC verification, and meet legal obligations.

Documents submitted for KYC verification are retained for 5 years after verification is complete. This is required by law. After 5 years, documents are securely deleted. Requests to delete them earlier may not be possible due to legal obligations.

Go to your account settings and turn off marketing emails under the notifications options. Alternatively, click the "Unsubscribe" link at the bottom of any marketing email. Marketing emails will stop within 48 hours. Note that essential account-related emails cannot be turned off.

Marketing information is deleted within 30 days of account closure. However, financial transaction records must be retained for 7 years and KYC documents for 5 years due to legal requirements. This is mandated by international financial regulations.

Yes, you have the right to access your data. Email us at support@oz365.online with "Data Protection Request" in the subject line, sending it from your account's registered email. We will send you a copy of your data within 30 days.
Related Documents
Terms & Conditions Responsible Gaming FAQs About Us
Data Protection Request

To request access to, correction of, or deletion of your data:

support@oz365.online
Response Within 30 Days

Join a Trusted Platform

OZ 365 ensures the highest standard of data protection. Register with confidence and enjoy the best gaming experience.

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