Legal & Terms of Use

OZ 365 Terms & Conditions — What You Need to Know Before Using the Platform

By creating an account with OZ 365, you are considered to have accepted these Terms & Conditions. Please read them in full before registering. We've made every effort to keep the language clear and easy to understand.

Last updated: January 2026 Published in English Transparent Terms
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Key highlights of the Terms & Conditions at a glance

Before diving into the details, here are the key things you should know.

Account Registration

You must be at least 18 years old to open an account on OZ 365. Each person may hold only one account. Registration must be completed with accurate information.

Bonuses & Promotions

Bonuses carry their own wagering requirements. To cash out a bonus, you must place bets a specified number of times. Failure to meet the bonus terms may result in the bonus being cancelled.

Deposits & Withdrawals

Deposits and withdrawals are subject to set limits. Large withdrawals require KYC verification. Only payment methods verified under your own name may be used.

Responsible Gaming

OZ 365 is committed to responsible gaming. Deposit limits, self-exclusion, and session limits are all available to use. If you're experiencing issues, please reach out to our support team.

Prohibited Activities

Multiple accounts, bonus abuse, and providing false information are strictly prohibited. If any such activity is detected, the account may be permanently closed.

Changes to Terms & Conditions

OZ 365 reserves the right to update these terms and conditions as needed. Any changes will be communicated to your registered email and reflected on this page.

These terms and conditions govern the use of the OZ 365 platform. By creating an account, you are deemed to have accepted all the conditions below. If you disagree with any of them, please do not register or use the platform.

1 Definitions & Applicability

"OZ 365", "we", and "us" refer to the oz365.online website and all associated services. "User" and "you" refer to any registered or unregistered individual accessing or using the OZ 365 platform.

These Terms & Conditions apply to all OZ 365 services — including the website, mobile app, live chat, and any other related services. In the event of any discrepancy between the Bengali and English versions, the English version shall be considered authoritative.

These Terms & Conditions should be read alongside the Privacy Policy and Responsible Gaming Policy. Together, all of these documents form the complete agreement governing your use of OZ 365.

2 Account Registration

To open an account on OZ 365, the following information must be provided accurately:

  • Full name (as it appears on your National ID or passport)
  • Correct date of birth
  • Active email address
  • Valid mobile number
  • Current address

Each person may register only one account. Opening multiple accounts using the same device, email address, mobile number, or payment method is strictly prohibited.

Important: Accounts created using false or someone else's information will be cancelled, and all balances in such accounts may be forfeited.

After registration, OZ 365 may request additional documents for KYC (Know Your Customer) verification at any time. Verification can be completed using a National ID, passport, or driving license. If verification is not completed within the specified timeframe, the account may be temporarily restricted.

3 Age Restriction

OZ 365 strictly enforces age restrictions. No one under the age of 18 is permitted to open an account or play on OZ 365.

Keeping minors away from gaming is our ethical responsibility. OZ 365 may request age verification documents at any time. Providing false information about your age is a serious violation.

If there is an issue verifying your age, your account and all funds held in it will be suspended. OZ 365 reserves the right to report information to the relevant authorities in order to protect minors.

4 Deposits & Payments

OZ 365 currently accepts the following payment methods:

  • Mobile Pay (Personal & Merchant)
  • Nagad
  • Rocket
  • Bank Transfer
  • Cryptocurrency (select coins)

The minimum deposit amount is ৳500, and a maximum single deposit limit applies. Daily and weekly deposit limits are also in effect. Deposits are free of charge, though your payment provider may apply their own fees.

Please note: Only payment methods registered in your own name may be used. Deposits made through third-party payment methods may be voided.

Deposits are usually credited to your account instantly. Bank transfers may take 1–3 business days. A confirmation SMS and email will be sent once your deposit is received.

5 Withdrawal Policy

The following conditions must be met to withdraw funds from OZ 365:

  • KYC verification must be completed
  • Withdrawals must be made to the same payment method used for the deposit (where possible)
  • Any active bonus on your account must have its wagering requirements met before a withdrawal can be made
  • Cancellations after a withdrawal request has been submitted are limited

Withdrawals via Mobile Pay, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Withdrawals may be held for additional verification if suspicious activity is detected.

The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your account level and KYC status. Higher withdrawal limits apply for VIP members.

6 Bonuses & Promotions

OZ 365 regularly offers bonuses and promotions. Each bonus comes with its own specific terms, which are listed on the promotions page. Common bonus conditions include:

  • Welcome bonuses are subject to specific wagering requirements (typically 30–40x)
  • Bonus funds and cash funds are tracked separately
  • Bet limits apply while using a bonus
  • Bonus use may be restricted on certain games
  • Bonuses must be claimed within a specified time limit

Please read the specific terms of any bonus carefully before claiming it. If you attempt to withdraw without fulfilling the wagering requirements, the bonus balance will be deducted before your withdrawal is processed.

OZ 365 reserves the right to cancel bonuses in cases of suspected abuse. Claiming the same bonus multiple times, coordinating bonus use in groups, or attempting to clear bonuses through low-risk betting strategies will be considered bonus abuse.

7 Gaming Rules

All games on OZ 365 are sourced from licensed third-party providers. Each game has its own rules, available within the game interface. If a game result is voided due to a technical issue, the stake for that bet will be refunded.

If your internet connection drops during a game, the result saved on the game server will apply. The outcome recorded in the provider's system is considered final.

For jackpots or large wins, OZ 365 may require additional time to verify your identity. This is done to prevent fraud and protect player security.

8 Prohibited Activities

The following activities are strictly prohibited on OZ 365:

  • Creating or using multiple accounts
  • Opening an account using another person's identity
  • Bonus abuse (including arbitrage betting)
  • Using automated software or bots
  • Interfering with the platform's security systems
  • Money laundering or use of illegal funds
  • Collusion (cheating in coordination with other players)
  • Abusing or threatening OZ 365 staff

Warning: If any of the above activities are detected, the account will be immediately suspended, all balances may be forfeited, and the relevant authorities may be notified.

9 Account Suspension & Closure

OZ 365 may temporarily or permanently close an account for the following reasons:

  • Terms & Conditions Violations
  • Incomplete KYC verification
  • Extended inactivity (over 12 months)
  • Suspicious financial activity
  • At the user's own request

Before closing an account, OZ 365 will generally notify the user by email and explain the reason. Any valid balance remaining in a permanently closed account will be returned in accordance with the applicable rules.

Users may also request to close their account at any time. In the case of self-exclusion, the account cannot be reopened before the specified period has ended.

10 Responsible Gaming

OZ 365 believes gaming should be enjoyable, not stressful. That's why we offer the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Time Limit: Limiting continuous play time
  • Reality Check: Periodic reminders showing how long you have been playing
  • Self-Exclusion: Self-excluding for a set period
  • Cooling-Off Period: Taking a break for a few days

If you're experiencing gaming-related issues, please reach out to our support team — we're always here to help. To learn more about responsible gaming, Click here।

11 Privacy & Data Protection

OZ 365 is committed to protecting your personal information. Details provided during registration are used solely to deliver our services and meet regulatory requirements.

OZ 365 will never sell your personal information to third parties. However, relevant information may be shared with authorities when required by law or in connection with a fraud investigation.

For more details on how we handle your privacy, please read our Privacy Policy Read.

12 Changes to Terms & Conditions and Miscellaneous

OZ 365 reserves the right to modify, amend, or update these terms and conditions at any time. When changes are made:

  • A notification will be sent to your registered email address
  • The "Last Updated" date on this page will be revised
  • 7 days' notice will be given for major changes

Continued use of OZ 365 after any changes take effect will be considered acceptance of the updated terms. If you disagree with any term, you may request account closure.

Disclaimer: OZ 365 is not liable for losses resulting from technical issues, internet disruptions, or other circumstances beyond our control. In the event of any dispute, the decision of the licensing authority shall be final.

If you have any questions about these terms, email us at support@oz365.online or reach out via live chat. Our support team is always ready to assist you in Bengali.

Frequently Asked Questions about Terms & Conditions

Frequently asked questions about our terms and conditions.

Multiple accounts from the same device are generally restricted. However, if two members of the same household use separate identities and payment methods, they may contact the support team to request approval. In such cases, both individuals will be required to complete KYC verification independently.

If you attempt to withdraw without meeting the wagering requirements, the bonus balance will be automatically removed and only your eligible real-money winnings will be processed. The same applies if the bonus expires.

If an account is closed due to a Terms & Conditions violation, the valid balance will be determined following an investigation. Any balance earned through bonuses may be forfeited. If you close your account voluntarily, your full valid balance will be returned.

You will be notified by email whenever the terms and conditions are updated. You can also check the "Last Updated" date at the top of this page. For major changes, you will be informed at least 7 days before they come into effect.

First, contact us at support@oz365.online or via live chat. Our support team will respond within 48 hours. If the issue remains unresolved, you may escalate your complaint to OZ 365's licensing authority.
Related Documents
Privacy Policy Responsible Gaming FAQ About Us
Need help?

If you have any questions about the Terms & Conditions, our support team is available to help.

Live Chat — 24/7
support@oz365.online

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